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Mobile Voice SIM Service Being Withdrawn - Info 4 Mar 09:36:39
Details
1 Mar 12:26:15

As per http://status.aa.net.uk/apost.cgi?incident=1622 our Mobile Voice SIM service is being withdrawn at the end of April DATA SIMS are unaffected by this.

We do hope to offer a new service, maybe later in the year, that will work in a similar way - we have some possible candidates, but nothing we can set up yet to replace the current service.

Customers fall in to different categories...

1. Some SIMs will be SIP2SIP, meaning that the SIM has no number, but is used registered to some other device such as their PABX or asterisk box. These will simply stop. We cannot offer a replacement service.

2. Some SIMs will be on a normal (01/02/03) number. They will stop as a mobile but the number can be retained on normal £1/month terms and be directed as needed. The service allows SIP phones, and diverts (also ring) as required. you could, for example, divert to a new mobile number so incoming calls still work for them. There is a cost for the mobile divert at our normal rates (5p/min+VAT for mobiles now).

3. Some SIMs will be on one of our 07 numbers. These are rarer. They can keep the number. However, OFCOM rules require the call to have a wireless leg. This means we cannot simply send to SIP or a landline. What we have just changed is a system to allow these numbers to work if being diverted (also ring) to another 07 number. This will allow divert to another mobile (and so be within OFCOM rules). They will be the same £1/month service. Again, there is a cost to divert to mobile. Please do contact sales for further help as required.

Update
4 Mar 09:37:24

The actual terminiation date of voice SIMs will be 30th April 2013 - NOT 31st March as previosly published - sorry for the confusion.

Started 1 Mar 12:00:00

Data SIM usage quota management - Info 05 Dec 2012 08:32:17
Details
05 Dec 2012 08:30:40

Customers have asked for ways to manage usage levels on data SIMs and we are looking in to ways to do this using the same technology as used for the Home::1 tariff.

At present we are now able to set a monthly quota on a SIM which requires the accounts password to add more quota on the fly.

In the longer term we may sell pre-pay SIM packages if customers are interested.

Right now we are interested in anyone wanting to trial this quota system. It is not a change to pricing or billing in any way - just a way to ensure you don't get a surprise bill at the end of the month. It could be ideal for SIMs in kids iPads, etc. We're also working on a way to notify people when their remaining quota reaches a level.

Contact the trials team and let us know what sort of monthly quota you want to set.

Started 05 Dec 2012

SIM Data Usage Alert Emails - Info 28 Nov 2012 10:12:36
Details
28 Nov 2012 10:12:36

We now send advisory emails when data usage on a SIM has reached a certain amount.

It's only an advisory email and we do not block or cap the service in any way, it's just to let you know.

We'll send the email only once a month, once the level has been reached. The default is £10 but existing SIMs that have used more than that have had their level suitably increased. Customers can can change the level on control pages.

Started 28 Nov 2012 10:00:00

Changes to mobile voice SIMs - Info 22 Oct 2012 15:26:01
Details
22 Oct 2012 15:24:09

There are likely to be changes to mobile voice SIM services in six months time. We are currently assessing the announcement from our suppliers and should be able to provide more details over the next few days. However, we do not expect changes to be necessary for at least 6 months.

There are no changes to data SIMs expected.

Update
22 Oct 2012 15:59:04

The details we have so far is that it looks like our supplier will be stopping the voice SIMs in just over 6 months time. However, we don't have all of the details yet, or whether there are options to keep SIMs working after that date.

There are a number of possible ways for us to address this, and we are looking to find other carriers that could offer a similar service to us. The ncie thing is, that if we do find an alternative service, the way the service works would stay basically the same (at least for calls) and not involve any number changes.

In any case, even if the voice SIMs can no longer be provided, we can direct existing numbers to another mobile number for incoming calls at a small cost.

So, at the moment, we know voice SIMs are safe for 6 months, and hope to have more news soon on the ongoing service after that point.

Update
22 Oct 2012 16:03:32

Voice SIMs are still available for purchase - there is a warning as part of the ordering page that services is not be available after April 2013. We have also reduced the cost of voice SIMs to £5+VAT from today.

Update
22 Oct 2012 16:14:09

I personally use the voice SIMs for my mobile, and integrate with the office phone system. It is immensely useful and will be a great shame if I cannot continue this service. As such, I have made it a priority to investigate and test alternative suppliers and services before any changes to the existing voice SIM service. Adrian. Director.

Started 22 Oct 2012

Mobile data rate reduction - Info 01 Jul 2012 09:25:17
Details
01 Jul 2012 09:25:17

This morning, we have reduced mobile data from 2.5p/MB to 2p/MB.

This applies to data usage on our Voice and Data SIMs.

There are no other changes, we we are still working on ways to get native IPv6 on Data SIMs. Data is metered to the byte and charged just for what you use. Data SIMs still include fixed IPv4 and blocks of IPv4, as well as tunnelled IPv6 (which have the overhead of an IPv4 header). We can also relay L2TP for data SIMs for private network use (IPv4 only at present).


Data SIM roaming - Info 27 Jan 2012 16:47:51
Details
27 Jan 2012 16:47:51

Thanks to those that have helped with testing the data SIM roaming. We expect at present that there will not be any extra billing for this.

In theory data roaming should work everywhere three have roaming as, unlike voice romaing, it is always sent back through the home network.

Unfortunately it seems that getting the billing systems in place over all of the links involved is proving a challenge, and so at present data SIM roaming is disabled on all SIMs.

Once we have the billing systems, and price lists, this will be offered as an option.

Thanks again for help testing.

Started 27 Jan 2012

Calls to 074411 from mobile networks - Info 03 Aug 2011 09:30:39
Details
03 Aug 2011 09:25:55

The data fill for our new 074411 mobile number block was announced months ago, and some of the mobile networks even confirmed it. However, tests have shown that they are still not working. This has been chased regularly. They *DO* work from BT lines.

We have had some good news - after a report from a customer of Orange apparently telling them that "Orange do not have the technology to route to those numbers as they are VoIP" it seems Orange and O2 should have call routing in around 2 weeks.

Texting is a different matter sadly, and we don't have anything definite on that front at all yet.

I'll post more details as we have them. One thing we cannot determine easily is what charges they will be. We expect around the 10p/minute mark if charged, but as a lot of mobile tariffs include calls "to other mobile networks" we have no idea. Mobile tariffs are complex at the best of times.


Mobile numbers - Info 06 Jul 2011 13:49:04
Details
05 Jul 2011 13:15:21

We have just set up our new mobile numbers on the ordering system. In theory they should be working from BT lines tomorrow. They are not working from everywhere though and that could take weeks or even months. Inbound SMS is likely to be an issue for a while as well.

However, you can now buy your mobile numbers. They start 074411. They are the same price even though not fully working yet - you are just paying for picking numbers earlier smiley

They must be associated with a voice SIM to work. That does not stop voicemail or diverts though. We have asked OFCOM to confirm this is acceptable usage (as the rules technically do not even allow voicemail!).

The main advantage is inbound calls to your voice SIM are free to receive if the call is to the mobile number as the caller is paying mobile rates to make the call. A&A to A&A calls to A&A mobile numbers are 2.5p/min+VAT rather than free and still the recipient does not pay in those cases. I hope that make sense.

Inbound texts will still cost, sorry - working on that one.

And well done one person ordering two of these numbers before I announced anything!

Started 05 Jul 2011

IPv6 on data SIMs - Info 07 Jun 2011 15:04:45
Details
07 Jun 2011 15:04:45

Whilst native IPv6 on our data SIMs will not be working until later this year we have a work around for now.

In the IPv6 configuration on the control pages you can set up routing for primary and backup and tertiary for when you have multiple lines.

You can now set the tunnel endpoint separately for IPv6 tunnelling for these. This means you can, for example, have native IPv6 on broadband but tunnelled IPv6 on a data SIM as a fall back.

If you do not set a tunnel for your data IPv6 routing it will not try and route via the data SIM for now, avoiding a routing black hole.

This has now been tested using an FB2700 with PPPoE DSL and mobile dongle and data SIM and the fall back works perfectly for both IPv4 and IPv6!

Started 07 Jun 2011

Data billing - Info 25 Sep 2010 18:05:18
Details
25 Sep 2010 18:05:18

As we are about to launch the new data SIMs we are working on the data billing aspects finally.

This has been hampered by tryign to get details of roaming charges. We have some information now and hope to be able to publish full prices soon. Roaming for voice and data has been limited for now.

The data billing is for voice and data SIMs. For voice it is general internet access. For data it is internet access or L2TP handover. Both are starting at 2.5p/MB transfered either way.

So we should be billing for data either in the next few days or on the monthly bills.


AAISP to launch new mobile data services. - Info 23 Sep 2010 10:17:03
Details
23 Sep 2010 10:17:03

http://aaisp.net.uk/news-2010-10-simdata.html

We are pleased to announce that we expect to be offering our new mobile data services in October 2010. This is subject to final confirmation with the carrier, but things are going well with the initial testing now.

The service consists of 3G data SIM cards that allow full IPv4 and IPv6 connectivity using AAISP IP address space and routing.

  • Fixed IP address mobile devices
  • IPv6 mobile devices (subject to mobile device support)
  • DSL alternative with blocks of IPv4 addresses, and IPv6 for non-NAT internet connections
  • Connection via AAISP network with no filtering or proxies or black boxes just like our broadband and Ethernet services.
  • 3G DSL fall-back allowing data SIM to take over routing of all of your IPv4 and IPv6 addresses directly. We expect to be selling equipment to support DSL routers and 3G and bonding in November.
  • Corporate network handover via L2TP, have mobiles connect directly in to your own office network. No need for VPN setup or support on the mobile.
  • Simple tariff with no minimum usage levels or minimum term.

Our current pricing is £10 for the SIM, £2/month on-air, and 2.5p/MB for data (plus VAT). No minimum term, and no bundles. Simple. You can even buy SIMs and not activate them until you need them paying no ongoing charges until then.


Mobile CLI tweaks - Info 03 Aug 2010 16:28:14
Details
03 Aug 2010 16:01:27

There have been minor changes behind the scenes to finally fix the CLI issues we saw on mobiles when using prefixes (e.g. 9 for work number as a prefix). This is now sorted "properly" and the workaround we had in place removed. Any issues let me know on irc.

Update
03 Aug 2010 16:54:08

There will be a few minor tweaks this evening as well but they should not disrupt any calls.


Data usage billing - Info 07 Jul 2010 19:28:15
Details
07 Jul 2010 19:28:15

Bad news everyone - we have CDRs for data usage.

Plan is to provide this on clueless and ensure billing is right for end of the month.

Worse news, dates back to 24th April.


Roaming - Info 02 Jul 2010 12:40:44
Details
02 Jul 2010 12:40:44

There are many details of the mobile service which are gradually progressing. One of these is roaming.

We have had successful customer tests in Poland this morning. It is not perfect yet - as the phone can roam to a network which won't allow calls to be made, but one at least two of the networks that the customer could access the phone worked both ways (albeit with an odd CLI).

We don't have details of roaming prices yet, but it is a step closer.


New SIP server - Info 04 Jun 2010 00:45:25
Details
04 Jun 2010 00:45:25

We are making a lot of porgress on a new SIP server, so should be testing over the weekend. The testing allows us to switch individual test numbers and phones over to the new server and keep the existing one doing it's stuff. This means there is no real impact on customers (unless you are helping us test).

However, one aspect of the testing is on the mobiles, and we will switch all mobiles over to the new server for calls made from the mobiles in one go at some point when we have done more testing. I don't know if we will have things that far advanced by the end of the weekend, but there may be some testing and switching back perhaps. We can't redirect the mobiles one at a time to test sadly.

If there are any issues I'll text beta testers and let you know.

The new SIP server should allow us to provide a number of new features that we could not offer before because of the way * worked. I'll keep you posted and I aim to have much more extensive documentation as part of the process.

Update
05 Jun 2010 22:11:37

I am hoping to switch mobile originated calls to the new server for testing tomorrow.

It may not stay on the new server for long. It could mean some minutes of calls not working. It will mean no recording on calls from mobiles while testing. I'll update on irc.

We expect to be testing the SIM2SIP features where a mobile acts as a SIP hanset on a customer call server.

We won't be making the call server live until we have the call recording sorted.

Update
06 Jun 2010 17:03:56

I did not quite get as far as I had hoped. It is close though. We have the CDRs working.

I am getting bogged down in call transfers at the moment - all good fun. However, I have been impressed that we can to/from put a call on hold from a SNOM phone, and the mobile knows it is on hold! Seems that when you have full access to the low level SIP messages the PSTN network is much nicer that you would think having come from an asterisk background.

Need to sort call transfer, the outgoing registration messages to 3rd party SIP servers for mobiles (that should be pretty easy), and a few minor things. But before we can go live I have to sort call recording properly. That will be slightly more challenging...

More news next week...


Internet access of voice SIMs - Info 01 Jun 2010 14:17:53
Details
01 Jun 2010 14:17:53

We are now able to enable basic internet access on the voice SIMs (uses "3"'s NAT IPv4s for now). Ask Jam in the #trial irc channel and he'll enable for you. Takes a few minutes.

Uses the APN set in the SIM, or (it seems) any APN in fact.


iPad 3G working with A&A SIM cards - Info 29 May 2010 15:52:08
Details
29 May 2010 13:53:43

We are pleased to say that the iPad 3G does indeed work with A&A SIM cards. It does mean using a pair of scissors or a knife to cut down the SIM as marked (at your own risk) but the first customer to try this reports that all is well.


Mobile beta testing - Info 27 May 2010 13:49:36
Details
27 May 2010 12:22:36

We have a few people on-line now with initial testing and so far so good.

We plan to start doing more general beta testing, with ordering SIMs via the web site, from 1st June with the normal charge of 10 pounds plus VAT for SIMs.

We know of a few snags still but the basics are there now. There are a long list of smaller points to be sorted before a proper launch.

Thank you all for your help.

Update
27 May 2010 12:24:02

P.S. one of the things we will be doing next month, soonish, is changing to a new platform for the call routing for mobiles rather than asterisk.


Mobile beta testing - Info 26 May 2010 18:48:49
Details
26 May 2010 18:48:49

OK, getting close. I even have internet access on my phone. Couple of small niggles before we do general beta testing.


SIMs - Info 25 May 2010 18:45:40
Details
25 May 2010 18:45:06

OK, catch me on irc tomorrow and ask nicely - some voice SIMs are being released for initial testing, free SIM, normal ongoing charges. Voice and text, not roaming, geo number, no data. Limited offer. pre-beta testing if you like. http://aaisp.net.uk/legal-terms-trial.html

Update
25 May 2010 18:49:09

We hope to offer the wholesale model trial very soon with connection of mobile to your call server, this is not part of this initial testing, so please do bear with us if you need that.

Update
26 May 2010 12:56:37

Thanks for the volunteers - we'll announce when we do the beta properly. If anyone else wants a SIM ask Jam on #trial


Mobile a step closer - Info 25 May 2010 13:52:49
Details
25 May 2010 13:52:49

We are one step closer in that we now have processing of texts sent from the mobiles.

We still need to sort some data access on the voice SIMs and there are two niggles I would like fixed too but not essential for beta testing.

So, close.


Single number, two of them - Info 10 May 2010 09:28:32
Details
09 May 2010 15:27:32

One of the ideas we have with the mobile and SIP services is people can have a single number. One number that their calls come from, and that people can call that rings the desk phone and the mobile. We can already do that in various ways, and we'll probably be allowing SIP login and mobile on the same number as well to avoid an extra "hidden" number in the process.

Ironically, one of the other things people like is separate work and personal contacts - especially as work can be a group number or something they can turn off at weekends, etc.

We have some of this working already. The plan, for now, is to make it that you can present a different number when calling in a different way. The idea at present is "9 for an outside line". i.e. a 9 prefix causes calls to be "from" your "work" number. We can then make incoming calls present with a 9 prefix on the CLI if calling the "work" number, so you can tell, and even have saved contacts for work and non work in a phone's memory and present the right CLI when calling.

Right now, the 9 prefix idea is not quite panning out as we are unable to present a prefix on the incoming CLI to the mobiles. But we are working on it with the suppliers. For now we are actually using a * suffix on the number, which is working, but not ideal.

So, when we launch mobiles (soon, we hope), we will have this sort of dual number working one way or another. We may be able to extend the idea more than one number. Whatever we do should also work on any of our SIP services. So, watch this space...

Update
11 May 2010 08:54:21

The plan now is that using a prefix will operate via a totally separate VoIP account so features (like call recording, etc) can be separate for the work and home numbers, as well as billing.


Mobile progress - Info 08 May 2010 19:26:34
Details
08 May 2010 19:26:34

We now have staff testing well under way. We have much of the billing systems in place too. However, there are key aspects that are not quite right yet, so we can't really start beta testing with customers yet.

Hopefully it won't be long. Please bear with us.


Progress with mobiles - Info 05 May 2010 18:39:48
Details
05 May 2010 18:39:48

OK, we have most of the staff phones testing phase (alpha test).

We have calls and texts both ways - but not working quite the way they should, and we are testing the billing processes.

We hope soon to allow customer beta testers. Watch this space!


Mobile update - Info 27 Apr 2010 12:32:40
Details
27 Apr 2010 12:12:13

Just to keep you posted - we are at the stage that we should be able to handle incoming calls and texts on mobiles now. Not yet at the stage for full staff testing. So still looking like a couple of weeks until we can run beta testing.

http://aaisp.net.uk/legal-terms-trial.html


Mobile testing, real soon now - Info 25 Apr 2010 18:28:22
Details
25 Apr 2010 18:28:22

Sorry if last posting on this was a tease...

Yes, we are closer, so worth explaining more...

http://aaisp.net.uk/telecoms-mobile.html has some initial information. We have to add roaming and a few other bits. It is not final yet.

Beta testers will be people testing before we launch. There may be some discount on the initial SIM cost for that but otherwise costs will be as we plan to launch with.

When we start beta testing, which I expect early May at the latest, we'll provide details on irc.


Beta testers for mobile service - Info 24 Apr 2010 17:50:55
Details
24 Apr 2010 17:50:27

Sorry it is taking so long - waiting on suppliers as ever... smiley

OK, getting close. Staff phones have SIMs that register now. It is a matter of days before we can handle calls.

We expect data services linked to our IPs and iPv6, etc, to take a bit longer, but we are working on that.

Once we have staff phones working, and (of course) some sort of billing in place, we can take on beta testers. We'll let you know when. Still a few weeks away yet.


SIMs - Info 13 Apr 2010 16:49:00
Details
13 Apr 2010 16:49:00

OK, I said I would keep people posted. I have several nice boxes of SIMs now, but am not yet able to activate any until next week at the earliest. I'll keep you posted on progress. In the mean time we are working out how to print them (they are blank/white).

Update
13 Apr 2010 17:26:07

No, I am not shipping phones or SIMs yet!

Yes, I am prepared to try laser cutting a mini-SIM down to a micro-SIM for iPad use.

Update
14 Apr 2010 18:30:50

Sorry - can't laser cut that plastic - it goes all funny (technicaly term). So can't make micro SIMs.

Update
15 Apr 2010 11:37:51

Plan for micro-SIMs is, once we sort printing on the SIM cards, is to print the micro-SIM outline so people can (at their own risk) cut them down themselves.

Update
17 Apr 2010 18:36:40

Printing the outline for the micro-SIM is fine. Not yet tested with scissors yet.


Mobile update - Info 06 Apr 2010 14:25:32
Details
06 Apr 2010 14:25:32

Just an update as things are taking longer than expected.

SIMs have been paid for and exist, but need "scanning" in to the network before we get our hands on them.

We can now source various SIM free phones to sell too.

We are really hoping we will have staff testing voice and data mobile service this month.

I'll post when we start looking for initial testers.


Routed IPs - Info 08 Apr 2011 18:50:55
Details
07 Apr 2011 09:15:22

The changes that allow routed IP blocks on mobile data SIMs has been reversed. This will be loaded again some time soon.

Once this is back in place you will be able to use DSL login and password on your data SIM to get routed IPv4 for that DSL line.

Started 07 Apr 2011 09:00:00
Closed 08 Apr 2011 18:50:55

Data SIMs - Info 08 Oct 2010
Details
08 Oct 2010 16:44:20

Just to update on progress on the data SIMs.

There are all sorts of teething problems, and the mobile networks really are having a hard time understanding some of the basic concepts that we, as an ISP. take forgranted.

We do have some testers on-line with data SIMs on an A&A IP address working nicely. I can ping my iPad! To get on line you have to get hold of me on the #trial channel on irc and it may take some time as the SIMs are being added manually at the carrier.

Issues :-

- Reduced MTU (will be 1500 soon)

- Routed blocks of IPs (that is being a challenge but we know it has been done in another country so should be possible)

- Simple config on clueless (soon, honest)

- IPv6 (will be some time after hell freezes over if the mobile network has their way, but we don't intend to let them off the hook on this one, so watch this space - we can tunnel to IPv4)

- Roaming (We have some pricing which is not cheap and this should work in more places than voice, but at present no roaming, sorry)

- Moon on a stick and ponies (yes, they always end up on the list, tough)

So, all good fun.

Update
11 Oct 2010 12:16:30

L2TP handover to customers is also working!

Started 08 Oct 2010
Closed 08 Oct 2010

Fixed IP mobile data - Info 16 Sep 2010
Details
16 Sep 2010 16:42:06

We are pleased to confirm that we are one step closer to fixed IP data SIMs on AAISP.

We have been working closely with the mobile network to set up the necessary routing, and we completed testing proving the concept end to end. We were very please when the engineer in the mobile network proudly told us "I can see facefook"... This has required a lot of work getting several teams together to make the solution.

The live system is likely to be a couple of weeks off. We know we will be able to route a single fixed IPv4 address with no problem, and expect to test blocks of addresses and IPv6 once we have this working.

The service only works with the specific data SIM cards, not the voice(&data) SIM cards. This is for all sorts of contract/polictical reasons I won't go in to. Maybe one day we can do it on both. The voice SIMs can however get simple IPv4 internet access on a dynamic IP now anyway.

We'll be announcing as soon as we have this service live.

P.S. these work in "3" branded and SIM locked dongles and mifi's... smiley

Started 16 Sep 2010
Closed 16 Sep 2010

Leading 0 on CLI - Info 29 Jun 2010 12:38:25
Details
29 Jun 2010 12:01:55

We have had a problem where a leading 0 shows when using SIP2SIM or when we prefix a number with 0. e.g. instead of 901344400000 you get 0901344400000

The carriers are working on this. But right now we have no leading 0 on national numbers. Hopefully this can be sorted shortly.

Update
29 Jun 2010 12:34:47

OK, we have this working for 9 prefix.

Working on SIP2SIM now.

Update
29 Jun 2010 12:38:21

We think the work-around will now work for SIP2SIM as well.

This is an interim work-around that does the job but will have some changes in future.

Started 29 Jun 2010 12:00:00
Closed 29 Jun 2010 12:38:25