This also serves as reminder to customers who may be running out-of-support email programs or operating systems that may have problems connecting to up-to-date servers. eg - customers who are running Windows 7 would be running an operating system that went out of support over two years ago. We will attempt to contact customers who we see as having connection problems.
Customer's using old devices, old operating systems or old email programs which have problems connecting may be able to use webmail instead: https://webmail.aa.net.uk