All BT lines down
MAJOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
May 17, 02:19 AM (12¾ years ago)
AFFECTED
Broadband and Ethernet
STARTED
May 17, 02:06 AM (12¾ years ago)
CLOSED
May 17, 02:28 AM (12¾ years ago)
SCOPE
100%
REFERENCE
969 / PW159001
INFORMATION
  • INITIAL
    12¾ years ago by Adrian

    It appeas that both of our links to BT dropped, at the same time (02:06:51), including BGP with BT. All lines went off line. This lasted several minutes until 02:14:37 before lines stated coming back.

    BE lines unaffected, of course.

  • UPDATE
    12¾ years ago

    lines all back. We'll chase up for an explantion in the morning. very odd.

    I bet it is some sort of planned work they failed to bring to our attention.

    I was just about to do the LNS switch over, but that will happen slightly later this morning now.

  • UPDATE
    12¾ years ago

    Logs confirm this was not a clean shutdown of BGP.

  • UPDATE
    12¾ years ago

    Hmm, timing different on each link. On the backup it was 02:06:44 to 02:14:21

  • UPDATE
    12¾ years ago

    It looks like this was caused by a BT PEW. We are chasing BT to confirm this though.

  • UPDATE
    12¾ years ago

    BT confirm this was due a PEW.

  • Closed