Another BT blip - looks slight less severe
MAJOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Apr 26, 09:48 PM (12¾ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Apr 26, 09:40 PM (12¾ years ago)
CLOSED
Apr 26, 10:00 PM (12¾ years ago)
REFERENCE
945 / AA945
INFORMATION
  • INITIAL
    12¾ years ago by Adrian

    Looks like most BT lines when off, possibly not all.

    Lines coming back now. Taking a few minutes in some cases.

    Some lines will need to be moved to the right LNS.

    This means lines will now be on the new timeouts from now.

  • UPDATE
    12¾ years ago

    Status suggest that this was slightly more than half the BT lines. This is specific to BT and not BE lines.

  • UPDATE
    12¾ years ago

    Looking stable, but took a couple of attempts to steer sessions to the right LNS which is another oddity, and perhaps another clue in the mix.

     

  • UPDATE
    12¾ years ago

    Oddly, and almost certainly unrelated in any way, at 23:32 many of our BE lines dropped.

    This does highlight the benefit of having a BE + BT line as they rarely break at the same time!

  • RESOLUTION
    12¾ years ago by Adrian

    We'll let you know if we get anything out of BT

    In the mean time, most lines will be on new timeouts now.

  • Closed