We just had a problem with VoIP calls being unable to be made - this affected accounts that have call recording enabled. (This also happened earlier this morning too) The cause of the problem will be investigated by our developers, we do apologise.
This happened again just now for a few minutes. Calls are working again and we're investigating. Sorry for the inconvenience.
We are still seeing some issues today, but have an idea what may be causing it at last. We'll update this evening.
We have made a number of changes which should resolve the issue. We'll post another update if there are more problems.
We had a problem again at 10:45 - now resolved, but clearly still some issues.
The main problem with calls recordings being delayed seems fixed now, which is good, but we are hitting something new now.
Being investigated.
This happened again at around 15:25. We're still investigating.
We are monitoring the situation still. Seems OK all weekend.