Some call recordings lost
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
Nov 22, 05:49 PM (13¼ years ago)
AFFECTED
VoIP and SIMs
STARTED
Nov 22, 12:00 AM (13¼ years ago)
CLOSED
Nov 22, 08:11 PM (13¼ years ago)
REFERENCE
672 / AA672
INFORMATION
  • INITIAL
    13¼ years ago by Adrian

    A small percentage of call recordings do not seem to be gettign sent. We are not sure what is causing this yet but we have added more diagnostics to try and find the cause. In practice many of these are calls being sent much later rather than not sent at all, but a few seem to have been lost.

  • UPDATE
    13¼ years ago

    Some in-progress recorded calls may have just dropped. Apologise for that.

  • RESOLUTION
    13¼ years ago by Adrian

    We are pretty sure we have fixed this now - sorry for any inconvenience

  • Closed