We have been trying to resolve this properly and run in to a further snag which means again we have no routing to servers in HEX. Broadband unaffected as before but many services like control pages, hosted servers, our web site, accounts, and so on are all off-line while we reoslve this.
We are waiting for someone on-site at present.
Ok, working again.
Trying to find the exact problem for a permanent fix.