The search box above should find posts affecting your service, however, you can use a Keyword search.
We are working on better ways to notify customers upon new incidents and maintenance that will affect their service.
In the mean time you can:
Just a minor update - we've added a 'Notes' field to the login details page for staff and customer use. This can be used for any additional information... To find this: log in to the control pages, and click your login.