BT 20CN Sheffield instability
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Jan 21, 09:44 AM (10¼ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Jan 21, 09:43 AM (10¼ years ago)
CLOSED
Jan 21, 12:59 PM (10¼ years ago)
REFERENCE
1880 / ALS571121
INFORMATION
  • INITIAL
    10¼ years ago by Stuart

    As of 8:30 this morning most 20CN lines connected to a Sheffield RAS have either been dropping or showing packet loss. We are reporting this to BT at the moment.

  • UPDATE
    10¼ years ago by Stuart

    BT Engineer on the way to site.

  • UPDATE
    10¼ years ago by Andrew

    Example graph:

  • UPDATE
    10¼ years ago by Andrew

    Lines are looking better now.

  • UPDATE
    10¼ years ago by Stuart

    Lines are looking stable again. No news yet from BT.

  • UPDATE
    10¼ years ago by Stuart

    BT have reset a card, to resolve the issue.

  • RESOLUTION
    10¼ years ago by Stuart

    Card reset.

  • Closed