DD Notices
MAINTENANCE Closed General
STATUS
Closed
CREATED
Mar 17, 09:21 AM (11 years ago)
AFFECTED
General
STARTED
Mar 17, 12:00 AM (11 years ago)
CLOSED
Apr 01, 10:34 AM (10¾ years ago)
REFERENCE
1756 / AA1756
INFORMATION
  • INITIAL
    11 years ago by Adrian

    We have slightly changed the system that sends the emailed Direct Debit notices.

    These are now plain text only, no PDF attachment. And, temporarily, they are not PGP signed. We are however working on more general way to handle signing and even encrypting of emails to customers.

    This is part of a general tidy up of DD collections making the current, somewhat complex, processes for working out when a collection is made in to a more maintainable and concsistent system.

    Customers should not see any significant changes, but as ever, if you have any questions, please do contact accounts.

  • UPDATE
    11 years ago by Adrian

    Please note that the notices are now again PGP signed, but they do not currently have a PDF attachment. We are looking in to ways to provide the PDF again in due course.

  • UPDATE
    11 years ago by Adrian

    We are now including a link to a PDF for the confirmation in the signed email.

  • UPDATE
    11 years ago by Adrian

    We are now sending signed plaintext and attached PDF as before.

    Sorry for the time this has taken to update.

    Any questions, please contact the accounts dept.

  • UPDATE
    11 years ago by Adrian

    There were minor issues with duplicate notices sent this morning, but these seem to be resolved now.

  • Closed