Callbase restored
MAJOR Closed VoIP and SIMs
STATUS
Closed
CREATED
Feb 20, 12:05 PM (11 years ago)
AFFECTED
VoIP and SIMs
STARTED
Feb 20, 12:00 PM (11 years ago)
CLOSED
Feb 20, 12:14 PM (11 years ago)
REFERENCE
1737 / AA1737
INFORMATION
  • INITIAL
    11 years ago by Adrian

    There has been an issue with the main VoIP call routing database which means we have had to restore the database from a copy taken early this morning.

    Any changes to call routing, or other settings on VoIP numbers made today will need to be checked and reentered.

    We apologise for any invonvenience caused.

  • UPDATE
    11 years ago by Adrian

    While this is updating, some people may not get call recordings or voicemails emailed. The restore should be complete in a moment.

  • RESOLUTION
    11 years ago by Adrian

    The restore has been completed.

  • Closed