At 08:06:58 all 20CN and 21CN lines routed via Manchester dropped and at the same time we stopped seeing any platform RADIUS requests from BT.
This suggests a major routing issue within BT. It means that nobody can re-connect any broadband line.
We are trying to get an answer out of BT on this.
BT have a string of open issues covering Manchester area. No ETA yet.
We have confirmation that this is not just affecting us (thanks Thomas). BT are investigating.
Whilst BT are being a tad inconsistent in telling various ISPs what is happening, we have heard from another ISP that "Engineer is onsite at Manchester with a spare card. Changeout is about to commence with the assistance of vendor support. Next update will be at 10:20"
BT are not confirming the statement that a card is to be replaced, and in fact appear to be totally ignoring me now.
Looks to be working.
Manchester lines reconnecting
Platform RADIUS working
We are waiting for more detail on BT on this, and how it is they appear to depend entirely on a single card in Manchester for the entire BTW platform.