Lines on our "b.gormless" LNS dropped. We're investigating. Lines are coming back.
It looks like BT. Still investigating.
It looks like BT's link to b.gormless has gone down. We've taken b.gormless out of service.
BT fibre link is down - lines are moving to the backup LNS automatically.
BT have raised a fault and are investigating their end.
Update due by 13:15
Most lines swicthed very quickly to the alternative LNS automatically.
The status of lines on the control pages too some time to catch up on the RADIUS accounting, but this has now happened.
Graphs may have gaps which will be repaired on the over night status.
Although broadband lines look fine this link is still down, meaning we have lost resilience on links to BT.
We are still chasing.
BT are arranging an engineer to go to the Datacentre.
Still not heard anything more.
Chasing again.
Came back around 00:09.
It appears that this was a problem with a card BT side.
Need to confirm though.
Cleared fault on Card.